The EHI Retail Institute presented Ikea a “retail technology award europe 2021” in the new category of Best AI & Robotics Application as a result of a self-service solution provided by Diebold Nixdorf. The award honors the retailer that has implemented the best and most innovative AI solutions into its store ecosystem, according to a press release.
Diebold Nixdorf provided camera-equipped, self-checkout solutions empowered by an open-API software platform. The technology improves the self-checkout experience allowing consumers to scan and go, thus avoiding queues or other frictions.
Ikea has deployed the product recognition technology, called iCheck, at a store in France, which is integrated into Diebold Nixdorf’s DN Series Easy self-checkout solution to automatically identify every product. A camera above the self-checkout system detects scan errors and notifies the consumer to rescan and correct the shopping basket if necessary.
Diebold Nixdorf partners with Checklens, an AI technology company that enables a frictionless shopping experience and maintains accurate stock for Ikea.